Chatbots News

His primary objective was to deliver high-quality content that was actionable and fun to read. On the other hand, you can find many online services that allow you to quickly create a chatbot without any coding experience. Setting the “AI or not metadialog.com AI” question aside, there are many other ways to categorize chatbots. It’s …

Chatbots vs Conversational AI: Is There A Difference? Leia mais »

They can handle common questions about a particular product or service, pricing, store hours and more. They can also handle simple, repetitive transactions such as asking customers for their feedback or logging a request. This article explains the meaning of chatbots in detail, their functionality, and types, with examples. Chatbots have come a long way, …

What is Chatbot? Why are Chatbots Important? Leia mais »

UPS bot is a chatbot on the UPS (a logistics and delivery company) website and mobile app. The company uses conversational AI to answer customer needs in terms of package cost, location, or delivery. Conversational AI can be used in the human resources sector to automate recruitment, start onboarding, and increase employee engagement. Businesses can …

The Psychology of Conversational AI by Dr Lisa Precht Leia mais »